Have you ever wondered what a day in the life of an insurance agent in India actually looks like?
Whether you plan to become a full-time life insurance advisor or work part-time as a POSP agent through a digital platform like eBharat.com, knowing the daily workflow can help you prepare — and succeed faster.
This guide gives you a realistic, step-by-step look at an insurance agent’s routine in 2025 — along with tips to help you manage your time better and close more sales.
Morning (8:30 AM – 10:00 AM) – Planning, Follow-Ups & Lead Generation
Morning is when successful agents set the tone for the day.
Daily morning tasks:
- Check WhatsApp, Insurance+ CRM, and any missed calls from clients
- Send follow-up messages to past prospects who have not yet decided
- Review yesterday’s pending quotes or objections
- Update your activity tracker or eBharat POSP dashboard
Pro Tip: Dedicate 30–60 minutes every morning only for follow-ups.
Most insurance sales happen between the 3rd and 5th contact — so persistence matters.
Late Morning (10:30 AM – 1:00 PM) – Sales Calls & Prospect Meetings
This is your prime selling time.
What you do:
- Call new leads from referrals, friends, social media, or DSA tie-ups
- Pitch term insurance, savings plans, or health + life combo covers
- Meet small business owners or salaried professionals (offline agents)
- Conduct Zoom or WhatsApp video meetings (digital agents)
Tools to use:
- CRM dashboard for contact details
- WhatsApp Web for quick file sharing
- Sales scripts with objection-handling notes
- PlanMatch tool for instant plan recommendations
Lunch Break (1:00 PM – 2:00 PM) – Recharge & Learn
Use part of your lunch break to stay updated.
Productive lunch break ideas:
- Read IRDAI updates or insurance industry news
- Watch short product training videos
- Check your agent WhatsApp groups for pitch ideas and success stories
- Post an insurance awareness story or reel on WhatsApp & Instagram
Afternoon (2:00 PM – 5:30 PM) – Closures & Documentation
This is when you turn prospects into clients.
Main tasks:
- Follow up with hot leads from morning calls
- Send customised plan illustrations via PDF
- Schedule KYC or medical check-ups
- Fill proposal forms digitally
- Coordinate with insurer back-office for proposal login
Example day: You pitch a ₹25 lakh term plan at 11:00 AM → The client says they’ll discuss with family → At 3:30 PM, you send them a revised plan + benefit image → They agree → You close the proposal online before 5:00 PM.
Evening (6:00 PM – 8:00 PM) – Renewals, Upsells & Referrals
Evenings are perfect for relationship building.
Evening activities:
- Remind clients about premium renewals
- Upsell riders or top-up covers
- Ask for referrals from satisfied customers
- Collect testimonials for Google or Facebook reviews
Part-time agent tip: If you only work evenings, focus on renewals, referrals, and sending quick quotes from your CRM.
Part-Time Agent Tip:
If you work only evenings, focus on renewals + referrals + sending quotes. Your CRM and WhatsApp history are goldmines.
Late Evening (8:30 PM onwards) – Review & Plan Tomorrow
A short wrap-up session can double your productivity.
End-of-day checklist:
- Review conversion rate for the day
- List top leads for tomorrow’s calls
- Attend short training webinars or live Q&A sessions from eBharat
- Plan your WhatsApp status or Instagram content for the next day
What Makes a Successful Daily Routine?
| Habit | Why It Matters |
|---|---|
| Consistent Follow-ups | Converts warm leads to customers |
| Daily Lead Targets | Ensures pipeline doesn’t dry up |
| WhatsApp & CRM Use | Speeds up trust + tracking |
| Regular Learning | Improves pitch and product knowledge |
| Asking for Referrals | 40% of sales come this way |
Final Takeaway
Being a successful insurance agent in India isn’t about working 12 hours straight — it’s about working smart, using the right tools, and building trust with clients.
A planned daily routine ensures you call the right leads, send the right proposals, and follow up at the right time.
Whether you’re full-time or part-time, eBharat gives you everything you need to grow — from CRM tools to sales scripts.
Start your journey today:
- Apply now to become an insurance agent and start selling smarter in 2025.
