Introduction
BigCommerce is a leading enterprise-grade SaaS eCommerce platform that powers brands globally — including robust India operations. In this review, we explore its Enterprise capabilities, INR payment support, and GST handling, helping Indian businesses decide if it fits their scaling needs.
BigCommerce Enterprise
- Offers four tiers: Standard, Plus, Pro, and Enterprise (custom pricing)
- Enterprise has advanced features like unlimited API calls, custom price lists for B2B, priority support, extended validation SSL, and the B2B Edition with multi-storefront and wholesale capabilities.
- Recognized for multi-storefront capabilities, headless commerce, omnichannel selling, and powerful SEO tools
INR Payments & GST Support in India
(a) Payments & Gateways
- While BigCommerce supports over 70 global payment providers (PayPal, Stripe, Square), Indian gateways like Razorpay and CCAvenue can also be integrated
- Platform does not charge its own transaction fees, but gateway fees apply. Payment method flexibility is a standout advantage over competitors
- Accepts digital wallets and supports One‑Page Checkout, BNPL, and dynamic wallet placement
(b) GST Compliance
- BigCommerce allows GST tax setup by creating tax zones and applying tax rates visible on invoices
- However, GST filing isn’t automated — Indian merchants may need tools like Yonda or Avalara AvaTax to handle GST calculations and returns
Enterprise Features for Indian Businesses
| Feature | Benefit for Indian Enterprises |
|---|---|
| No BigCommerce transaction fee | Lower operating cost — only gateway fees apply |
| Multi-storefront & B2B edition | Run segmented brand stores, e.g., separate India vs. export storefronts |
| SEO, headless, omnichannel | Impactful for digital-first Indian brands, supports localized marketing |
| PCI DSS, SSL, enterprise-grade security | Crucial for trust in India’s online retail landscape |
Pros & Cons Summary
Pros
- Enterprise-grade scalability with deep commerce tools for B2B and global expansion.
- Full flexibility in payment and gateway integration — ideal for Indian payment ecosystem.
- Strong security, multi-channel capabilities, and powerful enterprise support.
Cons
- No built-in automated GST compliance — extra layer needed for Indian tax filing.
- Enterprise pricing may be costly for small Indian merchants.
- Slightly steeper UI learning curve compared to Shopify/Wix editors.
BigCommerce is an excellent choice if you’re an Indian brand or enterprise seeking a powerful, scalable eCommerce engine. It supports INR payments, Indian gateways, and tax configuration — though you’d need plugins or services for full GST compliance.
Ready for Enterprise-Level Ecommerce in India?
Try BigCommerce with INR-ready payments and start scaling with confidence. Access enterprise-grade features and Indian payment capabilities today.
