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Best CRM and Lead Apps for Insurance Agents in India

Find out which CRM and lead apps are best for insurance agents in India in 2025, with features like automation, WhatsApp integration, and renewal reminders.

In today’s competitive insurance market, agents who still rely on notebooks and spreadsheets are losing deals to tech-competitors.
The reason is simple — CRM (Customer Relationship Management) and lead generation apps have become essential for managing clients, tracking leads, and automating follow-ups.

If you’re serious about growing your life, health, or general insurance business, the right app can help you close more sales, manage renewals, and scale your income faster.


Why CRM Matters for Insurance Agents

A good CRM acts like your digital sales assistant, making sure you never miss an opportunity.
With a CRM, you can:

  • Store all client information in one place — policy details, contact history, and documents.
  • Track leads and follow-ups automatically so no prospect slips away.
  • Get reminders for policy renewals to secure repeat commissions.
  • Analyse your sales performance and identify areas for improvement.

Top CRM Apps for Insurance Agents in India

1. Zoho CRM : Affordable, feature-rich, and designed for Indian businesses.

  • Lead tracking & automation.
  • WhatsApp integration for quick client communication.
  • Customisable dashboards to monitor your sales.

2. LeadSquared : Perfect for agents managing multiple products or working in teams.

  • Multi-channel lead capture (web forms, calls, ads).
  • Campaign management for different insurance types.
  • Smart lead scoring to focus on hot prospects.

3. HubSpot CRM : Free to start and ideal for beginners.

  • Email automation & deal pipelines.
  • Mobile app for on-the-go access.
  • No upfront costs — upgrade as you grow.

Best Lead Generation Apps for Insurance Agents

JustDial / IndiaMART
Find potential leads in your target city or region. Ideal for local market penetration.

Google My Business
Boosts your local presence on Google Search and Maps, helping clients find and contact you easily.

PlanMatch (Exclusive for eBharat Digital Agents)
Matches clients to the best policy in seconds, improving conversion rates and saving you hours of research.


Key Features to Look for in a CRM or Lead App

Feature Why It Matters
Lead Tracking Helps you follow up without missing opportunities.
Integration WhatsApp, email, and payment app integration for faster client handling.
Automation Saves time, improves consistency, and boosts conversion rates.
Renewal Reminders Ensures repeat business and continuous commissions.

Boost Your Sales with Insurance Plus
Already using a CRM? Supercharge it with Insurance Plus — our all-in-one tool for instant quotes, plan comparisons, and WhatsApp-ready client proposals. Save time, close more deals, and impress your clients in minutes.
Try Insurance Plus Now

Grow Your Client Base Faster With eBharat

Join the eBharat Digital Agent Network and get:

  • Free access to PlanMatch — compare policies instantly.
  • CRM recommendations tailored for insurance agents in India.
  • Exclusive WhatsApp Kit with ready-to-use client messages and creatives.

Apply Now to Become a Digital Insurance Agent and start closing more deals today.

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