E-EPIC Download Showing Error “Please Try Again Later”

The digital voter ID card (e-EPIC) was launched by the Election Commission of India (ECI) to make voter identity accessible anytime, anywhere. But many citizens often face the frustrating error: “Please try again later” while downloading e-EPIC through the NVSP portal or Voter Helpline app.

If you’re stuck with this problem, don’t worry. This guide explains why the error occurs and gives you a step-by-step solution to fix it.

Why Does the e-EPIC Download Error Occur?

Server Load Issues
- During election season or large-scale voter roll revisions, the NVSP servers get overloaded.
- This leads to failed downloads and the “try again later” message.
Unlinked Mobile Number
- If your voter ID is not linked with your current mobile number, you won’t be able to download e-EPIC.
Outdated Electoral Roll Data
- If your details in the voter list are incorrect or pending updates, the system cannot generate e-EPIC.
Technical Glitches
- Temporary bugs in the NVSP portal or app also cause this error.

Step-by-Step Fix for e-EPIC Download Error

1. Verify Mobile Number Linkage

Visit the NVSP portal → e-KYC section.
Check if your mobile number is linked with your EPIC.
If not linked, update it through Form 8 online.

2. Try During Off-Peak Hours

Avoid peak daytime hours when servers are busy.
Try downloading your e-EPIC late at night or early morning for smoother access.

3. Update Your Details in Voter List

If you recently changed your address, name, or photo, confirm that your correction request has been approved.
Use Track Application Status on NVSP with your Reference ID.

4. Use the Voter Helpline App

Download the Voter Helpline app (Android/iOS).
Login using your registered mobile number + EPIC number.
Try downloading e-EPIC through the app instead of the website.

5. Clear Browser Cache or Switch Device

If using NVSP website, clear cookies and cache.
Switch to a different browser (Chrome, Edge, Firefox) or use another laptop/phone.

6. Contact BLO or Local Election Office

If the problem persists, meet your Booth Level Officer (BLO) or local election office.
They can regenerate your e-EPIC or provide a physical voter ID.

📌 Also Read

Still confused about your polling booth and voter list details? Here’s a step-by-step guide to check them easily.

👉 How to Check Voter List by Polling Booth

Why Fixing This Matters

Your e-EPIC is legally valid just like the physical voter ID card.
It can be used for:
- Voting identification on election day.
- Banking & SIM verification.
- Government schemes & services.
Solving the error ensures you’re ready with valid ID before elections.

Quick Tips

Always keep your EPIC number and registered mobile number handy before starting the download.
Use the same details as in the electoral roll to avoid mismatches.