Indian insurance agent using laptop surrounded by icons of CRM, messaging, eSign, and payment apps

Digital Tools Every Insurance Agent Should Use in 2025

Boost sales and save time with these top 6 digital tools for insurance agents in India in 2025. Includes CRMs, WhatsApp kits, eSign, and payment solutions.

The insurance business in 2025 is no longer just about cold calls and in-person meetings. Agents who embrace the right digital tools are closing more sales, managing clients efficiently, and earning higher commissions.
If you’re still running your business with just a notebook and phone calls, you’re already falling behind competitors who can send personalised policy comparisons, collect payments online, and close deals without even stepping out of their home.
In this guide, we’ll cover the top digital tools every insurance agent in India should use to stay ahead in 2025 — and how you can start using them right away.


1. Plan Comparison & Matching Tools

Clients today expect personalised, data-backed recommendations. Tools like PlanMatch help you instantly compare multiple policies from different insurers, showing premiums, benefits, and riders side by side.
Why it matters: A visual comparison builds trust and makes your pitch far more convincing than simply reading out numbers.


2. Insurance Plus — Advanced Benefit Illustration & Sales Tool

Insurance Plus goes beyond basic comparison. It lets you create:

  • Customised benefit illustrations based on the client’s age, premium budget, and goals.
  • Tax-saving breakdowns under Sections 80C and 10(10D).
  • Clear visual policy comparisons for both life and health products.

Pro Tip: Using Insurance Plus alongside PlanMatch makes your sales presentation unbeatable — you combine clear comparisons with detailed benefit calculations, boosting conversions.


3. CRM (Customer Relationship Management) Software

  • Store all client information in one secure location.
  • Track leads and set automatic follow-up reminders.
  • Get alerts for policy renewals and premium due dates.

Examples:
LeadSquared — Great for agents managing multiple products and campaigns.
Zoho CRM — Affordable, feature-rich, and integrates with WhatsApp.


4. WhatsApp Marketing Kit

The WhatsApp Kit is one of the most effective client engagement tools in India. It lets you:
Maintain client relationships with minimal cost.
Send brochures, reminders, and claim updates instantly.
Share visual sales aids from Insurance Plus directly in chat.

5. Digital Signature Tools

With eSign solutions like DocuSign or Aadhaar eSign, clients can sign policy documents remotely — perfect for closing sales without delays.

6. Sales Script & Presentation Apps

Apps like Sales Scripts or Canva help agents deliver professional, visually appealing presentations and confidently address client objections.

7. Online Payment Solutions

Payment gateways like Razorpay or Paytm for Business make collecting premiums easy and keep a record for renewal tracking.


Quick Table – Must-Have Digital Tools for Agents

Tool Type Example
Plan Comparison PlanMatch
Benefit Illustration Insurance Plus
CRM Zoho CRM, LeadSquared
Messaging WhatsApp Kit
Digital Signatures DocuSign, Aadhaar eSign
Payment Solutions Razorpay, Paytm

Want to sell more policies without extra stress?

Apply Now to Join Our eBharat Digital Agent Network and get free access to:

  • PlanMatch for instant comparisons
  • Insurance Plus for customised benefit illustrations
  • WhatsApp Kit for client engagement
  • Sales Scripts to close deals faster

Start Your Digital Agent Journey Today — work smarter, sell more, and grow your commissions in 2025.

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