NVSP Login Problem – How To Fix

The National Voter Services Portal (NVSP) is the official platform of the Election Commission of India (ECI) for voter-related services. Through NVSP, you can:

Apply for a new Voter ID.
Update name, address, or other details.
Download your digital voter ID (e-EPIC).
Track the status of your application.

But many citizens face NVSP login problems such as:

OTP not received,
Invalid credentials,
Portal not loading,
or account getting locked.

This guide explains the common NVSP login issues in 2025 and their step-by-step solutions.

Common NVSP Login Problems

OTP Not Received
- OTP may be delayed due to network issues or server load.
Invalid Credentials
- Wrong username, password, or EPIC number can trigger repeated login failures.
Server Down Issues
- During voter list revisions or election periods, NVSP servers often face heavy traffic.
Browser Compatibility
- Older browsers or mobile devices may not support NVSP functions.
Account Locked
- Multiple wrong login attempts can temporarily lock your NVSP account.

📌 Also Read

Able to log in but facing issues while downloading your digital voter ID card? Here’s a complete step-by-step solution to fix the error.

👉 e-EPIC Download Showing Error “Please Try Again Later” – What to Do?

Step-by-Step Fixes for NVSP Login Issues

1. Fix OTP Problems

Ensure your mobile number has network coverage.
Sometimes OTPs take 2–5 minutes to arrive — wait patiently.
If still not received, click “Resend OTP”.
Try switching your SIM to a different phone to test delivery.

2. Reset Password (Forgot Credentials)

On the NVSP login page, click “Forgot Password”.
Enter your registered mobile/email to reset.
Set a new strong password and log in again.

3. Clear Cache & Update Browser

Clear cookies and cache in your browser settings.
Use the latest version of Chrome, Firefox, or Microsoft Edge.
Avoid outdated browsers like Internet Explorer.

4. Try Logging in During Off-Peak Hours

Servers are busiest during the day, especially before elections.
Try early morning (6–8 am) or late night (10–12 pm) for smoother login.

5. Check NVSP Server Status

Visit https://voters.eci.gov.in.
If the portal shows “Under Maintenance”, wait for it to come back online.

6. Correct Credentials

Double-check your EPIC number, mobile number, and date of birth.
Avoid extra spaces or typing errors.

7. Contact Support

Call the 1950 Voter Helpline (toll-free) for assistance.
Or email the ECI Helpdesk via the NVSP portal.

⚡ Quick Snapshot – NVSP Login Problems & Fixes

Problem	Possible Reason	Solution
OTP Not Received	Network delay or server load	Wait 2–5 min, use Resend OTP, check SIM
Invalid Credentials	Wrong ID/password	Reset password via mobile/email
Server Down	High traffic during elections	Try off-peak hours (morning/night)
Browser Error	Outdated browser	Use updated Chrome/Firefox/Edge
Account Locked	Too many wrong attempts	Wait & reset password

Why This Matters

Without NVSP login, citizens cannot apply for voter ID, update details, or download e-EPIC. Fixing these login issues ensures you don’t face last-minute problems during elections and can access all ECI services easily.