Meetings can be messy, and taking notes often slows the flow. That is where Otter.ai helps Indian teams — it records, transcribes, and organizes conversations in real time. But questions often come up: is it GDPR compliant, how much storage do you actually get, and can you safely share transcripts? This guide breaks it all down for Indian SMEs and creators.
India Snapshot
- Pricing: Free plan, Pro about ₹830/month, Business about ₹1,250/month (converted from USD).
- GST Invoice: Yes, request through billing dashboard or support.
- Payments: International cards accepted. UPI not yet direct, but possible through Razorpay resellers.
- Support: Email and chat. Replies within 12–24 hours because of time zone difference.
- Latency: Servers are U.S./EU. Indian broadband handles live transcription without issues.
Why GDPR Matters for Indian Teams
Even though GDPR is a European law, Indian companies that serve EU clients need to follow it. Otter.ai provides GDPR compliance, but the responsibility is still on your team to manage who can access and store transcripts.
Storage Limits to Watch
The free plan gives only 300 minutes per month. Pro offers 1,200 minutes. Business allows 6,000 minutes. For Indian SMEs with daily meetings, storage fills up fast. It is smart to export older transcripts to Google Drive or Dropbox.
Sharing Transcripts Securely
Sharing links is simple, but leaving them open is risky. Always use password protection. Revoke access when projects end. Many Indian IT teams prefer to keep a parallel copy in private drives.
Which Plan Fits Indian Teams
| Plan | INR / month | Minutes | Best for |
|---|---|---|---|
| Free | ₹0 | 300 | Students |
| Pro | ~₹830 | 1,200 | Solo founders |
| Business | ~₹1,250 | 6,000 | SME teams |
Pros and Cons
Pros: Easy transcripts, solid accuracy, GDPR compliant, simple sharing.
Cons: Payment in USD, UPI not native, support delayed due to time zone, storage caps.
Quick Checklist for Indian SMEs
- Pick a plan based on team size.
- Define who can view transcripts.
- Use password protection when sharing.
- Export older notes to Drive or Dropbox.
- Ask support for GST invoice before filing returns.
Otter.ai is a handy tool for Indian teams that need fast, reliable meeting notes. While billing is in USD and UPI isn’t native yet, its accuracy, GDPR compliance, and ease of sharing make it worth considering. For SMEs and creators in India, it can save hours every week if you choose the right plan and manage storage smartly.
