Filing an insurance claim can be stressful — but waiting endlessly to know its status? Even worse. Thankfully, in 2025, almost every major health and life insurer in India now offers online claim tracking tools that make this process easier, faster, and more transparent.
Whether you’re dealing with a health emergency or the unfortunate loss of a loved one, knowing where your claim stands is crucial for peace of mind and timely financial support. In this guide, we break down how to track your claim online and provide direct links to top insurers’ tracking portals — so you never have to chase an update over the phone again.
What You Need to Track Your Claim Online
- Policy number
- Claim reference number (usually SMSed/emailed after submission)
- Registered mobile number or email
- Date of birth of insured person (in some cases)
Most insurers ask for two or three of these to verify your identity before showing the claim status.
Health Insurance Claim Tracking — Top Insurers
| Insurer | Claim Tracking Link |
|---|---|
| Star Health | starhealth.in/claims |
| Niva Bupa | nivabupa.com/claims |
| Care Health (Religare) | careinsurance.com/claims |
| HDFC ERGO | hdfcergo.com/claims |
| ICICI Lombard | icicilombard.com/claims |
| ManipalCigna | manipalcigna.com/claims |
Life Insurance Claim Tracking — Top Insurers
| Insurer | Claim Tracking Link |
|---|---|
| LIC of India | licindia.in/claims |
| HDFC Life | hdfclife.com/claims |
| ICICI Prudential Life | iciciprulife.com/claims |
| SBI Life | sbilife.co.in/claims |
| Max Life | maxlifeinsurance.com/claims |
| Tata AIA | tataaia.com/claims |
Claim Status Not Updating? Here’s What to Do
If your claim status hasn’t changed in days or shows “pending,” try the following:
- Check your email/SMS for document or signature requests
- Log in to your insurer’s customer portal (sometimes updates are delayed on public trackers)
- Call customer support with your reference number
- If unresolved, consider raising a grievance on the IRDAI Bima Bharosa platform
Final Thoughts
Claim tracking should not feel like a black hole. With these direct links and tools, you can stay informed about your claim’s status at every step — without unnecessary delays or frustration.
If your insurer isn’t listed above, check your policy document or the company’s official website for their claim status tool. And remember — timely follow-up is your right as a policyholder.
