While checking your details on the NVSP portal or the Voter Helpline app, many citizens come across the error message: “Record Not Found.” This is a common issue in India, especially around election updates, and it can leave voters confused about their eligibility.
This guide explains the reasons behind the error and the step-by-step solutions to fix it in 2025.
Why Does “Record Not Found” Appear in Voter List?
There are several reasons why your details may not show up in the electoral roll:
- Incomplete Voter Registration – Your application may still be under verification.
- Incorrect Details Entered – Small mistakes in name spelling, date of birth, or EPIC number can cause mismatches.
- Deletion of Entry – If you shifted residence or had duplicate entries, your old record may have been deleted.
- Outdated Electoral Roll – Sometimes, updated lists are published later, and your details may not yet reflect.
👉 Related: How to Correct Errors in Your Voter ID Card Online (2025 Guide)
Step-by-Step Solution if “Record Not Found” Appears
1. Recheck with EPIC Number
- Go to the NVSP portal
- Instead of searching by name, use your EPIC number (printed on your Voter ID) for higher accuracy.
2. Verify Through Voter Helpline App
- Download the official Voter Helpline App from Play Store or App Store.
- Open the “Search in Electoral Roll” section and check your details.
3. Submit Form 6 (New Registration)
- If you have never registered for a Voter ID, apply fresh using Form 6.
- Upload supporting documents: Aadhaar, proof of address, and a passport-size photo.
4. Use Form 8 (Correction or Update)
- If you already have a Voter ID but details are wrong, apply for corrections.
- Use Form 8 on NVSP to fix your name, age, gender, or address.
5. Visit Local BLO or Election Office
- If online checks still show “Record Not Found,” meet your Booth Level Officer (BLO) or local Election Commission office.
- Carry original documents: Aadhaar, any old Voter ID (if available), and residence proof.
Why Fixing This Matters
- Even if you have a Voter ID card, you cannot vote unless your name appears on the electoral roll.
- Correcting your details early ensures hassle-free voting.
- Missing names in the voter list is a common issue, but it can be fixed easily with timely action.
Final Word
If your voter search shows “Record Not Found”, don’t panic. In 2025, the NVSP portal, Voter Helpline app, and local BLO offices offer multiple ways to resolve this issue. Recheck with your EPIC number, submit the right forms, and confirm your name in the electoral roll well before election day.
