Agencies in India often face a problem: how to hand over a finished website to a client without losing control or exposing sensitive assets. Webflow, with its built-in roles, permissions, and billing transfer features, makes this easier. In this guide, we look at how Indian agencies can manage client handovers, set governance rules, and still keep projects profitable.
Key Takeaways
- Webflow allows agencies to build, then transfer billing and ownership to clients.
- Roles and permissions help with governance during development.
- GST invoices are available, though payments are card-based in USD.
- AI workflows in 2025 make ongoing content management easier for clients.
- Agencies can streamline processes with SOPs to avoid disputes and delays.
India Snapshot
- Pricing: CMS plan ~₹2,000/month, Business plan ~₹4,200/month, Enterprise custom.
- GST Invoice: Issued on request; needed for claiming ITC.
- Payments: Credit/debit cards only. UPI/PayU requires reseller integration.
- Support: U.S. timezone. Agencies often rely on community/forum help.
- Latency: Hosting is CDN-backed, fast in India.
Why Agencies Pick Webflow
Indian agencies value Webflow for its speed in prototyping and control over design. Unlike WordPress, you don’t need to manage plugins. Unlike Wix, you get deeper CMS options and white-label quality. This helps agencies deliver projects faster, with clean governance.
Client Handover Best Practices
- Set Roles Early – Give clients “Editor” access during build, not full admin.
- Prepare Billing Transfer – Use Webflow’s billing transfer to shift ownership when the site is ready.
- Lock Governance Rules – Define what clients can and cannot edit.
- Export SOP Document – Provide clients with a governance guide (branding, do’s & don’ts, content update steps).
- Train Client Team – A short walkthrough call helps prevent misuse.
- Archive Agency Access – Keep an emergency access account if agreed in contract.
Plan Fit for Agencies
| Plan | INR / month | Why Agencies Pick It |
|---|---|---|
| CMS | ~₹2,000 | For SME websites and blogs |
| Business | ~₹4,200 | For larger startups and portals |
| Enterprise | Custom | For corporates and strict SOPs |
Most agencies in India start with CMS for blogs and upgrade to Business for scaling.
Pros and Cons for Agencies
Pros:
- Smooth client billing transfer
- Governance through roles and permissions
- CMS and AI workflows reduce client dependency
- Strong CDN-backed performance in India
Cons:
- Billing in USD, no direct UPI
- Support delayed due to timezone
- Requires SOP discipline for clean handover
Quick SOP Checklist for Client Handover
- Define roles and permissions in advance
- Document branding and governance rules
- Transfer billing securely via Webflow dashboard
- Train client editor team
- Provide GST invoice for billing compliance
- Keep a fallback access for emergencies
For Indian agencies, Webflow is more than a builder. It’s a governance-ready platform that makes client handovers smoother. With SOPs in place, billing transfer and role management can protect both the agency and the client.
